David Norman, Ph.D.

Datavant

Senior Systems Engineer • June, 2016 — Present

Work in devops, security, and infrastucture roles to design the secure hosting environment of medical records storage and retrieval systems for ~60% of the United States' medical records.

• Unify and de-duplicate corporate IT infrastructure tools from M&A activity.
• Perform datacenter migrations between AWS, Azure, and VMWare-based datacenters.
• Achieved 99% compliance with several cloud configuration compliance frameworks including CIS, HITRUST, NIST-CSF, FedRAMP, AWS Well-Architected Framework, and Azure Architecture Framework.
• Write proprietary Ansible roles, Terraform plans, Github Actions worfklows, and Jenkins pipelines for systems management of Microsoft, Java, and Python-based applications.

Pegasystems

Security Analyst • June, 2015 — June 2016

Inspected security measures for the protection of Ruby-based, AWS-hosted web application and IT environments. Monitored and analyzed security controls, reviewed vulnerabilities, maintained and enforced security policies, and performed risk assessments.

• Established vulnerability management program based on Tenable SecurityCenter.
• Wrote policies and technical configuration documents to align with security standards and European privacy regulations.
• Performed internal audits of cloud and IT infrastructure.
• Drafted major components of the company’s yearly risk assessment.
• Created Ansible playbooks to bootstrap Ubuntu-based Vagrant environments.

Imagine Print Solutions

Web Development • Sept, 2007 — Jun, 2015

Developed, tested, deployed, supported and maintained custom Drupal websites for Fortune 50 customers, including banks and retail firms.

• Designed and wrote web-based software to direct collation of printed items and kitting plans for shipping.
• Setup and configured end-to-end continuous integration using Jenkins for an Ubuntu-based environment.
• Trained developers on existing processes and web applications used for print manufacturing.
• Wrote policies and procedures for compliance with ISO 27001, HIPAA HITECH, and PCI-DSS.

Google

Quality Rater • Dec, 2006 — Dec, 2007

Help train the Google Pagerank engine to show timely and accurate results.

Advanced Automation Inc

Director of Instructional Technology • Aug, 2003 — Jul, 2006

Collaborated with executives, sales, and support departments to develop online training curicullum for hundreds of insurance agencies.

• Managed server infrastructure for delivery of virtual sales meetings, dynamic web-based training, and interactive inter-agency information sharing.
• Responsible for remotely diagnosing IT problems and making repairs.
• Trained employees on new IT infrastructure as needed.

The University of Texas at Tyler

Computer Lab Sysadmin • Feb, 2002 — Jun, 2003

Responsible for operation of 3 campus computer labs. Monitored and updated software on student email, Blackboard (web courseware), and Snort-based, OpenBSD network traffic monitoring servers. Trained computer lab staff. Performed hardware inventory audits. Configured centralized antivirus updating and reports.

University of Central Florida

Doctor of Philosophy, Instructional Technology

Master of Science, Management Information Systems

The University of Texas at Tyler

Bachelor of Business Administration, General Business

Certified Information Systems Security Professional (CISSP)

ISC2, Jan 2014 — Jan 2026

Information Systems Security Architecture Professional (ISSAP)

ISC2, Apr 2014 — Jun 2025

Terraform Associate

Hashicorp, 2024 — 2026

Certificate of Cloud Security Knowledge v.4

Cloud Security Alliance, May 2023

AWS Certified Security - Specialty

Amazon Web Services (AWS), Feb 2019 — Jan 2026

Azure Security Engineer Associate

Microsoft, Feb 2020 — Feb 2026

Certified Secure Software Lifecycle Professional (CSSLP)

ISC2, Sep 2013 — Jun 2025

AWS Certified SysOps Administrator - Associate

Amazon Web Services (AWS), Jun 2017 — May 2023

Certified Information Privacy Technologist (CIPT)

IAPP, Sept 2015 — Aug 2025

AWS Certififed DevOps Engineer - Professional

Amazon Web Services (AWS), May 2020 — May 2023

Linux Essentials

Linux Professional Institute (LPI), May 2023

Azure Fundamentals

Microsoft, Feb 2020

Drupal 7 Back-end Specialist

Acquia, Nov 2014

Cisco Certified Network Associate (CCNA)

Cisco, Jan 2005 — Jan 2008

Zend Certified Engineer

Perforce Zend, Jan 2006

Amateur Radio Operator

Federal Communications Commission (FCC), 2021 — 2031

General Mobile Radio Service

Federal Communications Commission (FCC), 2021 — 2031

Legal Expense, Life, Health & Annuity Agent

Florida Department of Financial Services, Jan 2004 — Jan 2006

Wilderness First Aid

APA Emergency Care and Safety Institute, Aug 2019 — Mar 2026

Swimming and Water Rescue

Scouting America, Sept 2022

Adult and Pediatric First Aid/CPR/AED

American Red Cross, Feb 2023 — Feb 2005

The President's Lifetime Achievement Award

AmeriCorps • 2024

In recognition of more than 4000 hours of unpaid acts of volunteer service benefitting others.

Amateur Radio Service to Scouting Award

American Radio Relay League (ARRL) • 2024

In recognition of promoting Amateur Radio through the Scouting America program.

Community Organization Award

Boy Scouts of America • 2024

Recognition of Scouters for voluntary service and achievement to Scouting youth in the community.

Benjamin O. Davis, Jr. Award

Civil Air Patrol • 2023

The Benjamin O. Davis, Jr. Award is presented to senior members who successfully complete the second level of professional development. Members must complete the technical training required for the Leadership Award and must also attend Squadron Leadership School.

Brigadier General Charles E. “Chuck” Yeager Aerospace Education Achievement Award

Civil Air Patrol • 2023

Crisis Service Award

Civil Air Patrol • 2021

CAP Crisis Service Ribbon was established to recognize the CAP membership during periods when the entire organization was under significant stress responding to a lengthy, nationwide emergency.

District Award of Merit

Boy Scouts of America • 2021

Etowah District, Northeast Georgia Council - for service of an outstanding nature at the district level.

Scouter's Training Award

Boy Scouts of America • 2019

Recognition for training, tenure, participation, and performance as a Scout leader.

Den Leader Training Award

Boy Scouts of America • 2018

Recognition of den leaders who have completed training, tenure, and performance requirements.

James E. West Fellowship

Boy Scouts of America • 2018

As designated by the Northeast Georgia Council in honor of Wood Badge S9-101-35.

Recognition of Merit for Service

University of Central Florida • 2006

Provided complementary instructional technology consulting to Hospice of the Comforter in Orlando, FL.

Honorary Sea Aggie

Texas A&M University at Galveston • 1999

In recognition of research I performed of common contaminates in various watersheds in Southeast Texas and their impact on water-borne macro-invertebrate populations.

Eagle Scout

Boy Scouts of America • 1995

Eagle Scout project was to install permanent benches at the observation marsh area for the Lady Bird trail of Armand Bayou Nature Center in Pasadena, Texas. The benches survived until ~2023 before a routine flood finally destroyed them.

Norman Keyboard Layout

Primary Designer • 2012 — Present

Creator of the Norman keyboard layout, which is now widely used and included as an alternative in the Linux xkeyboard library.

Guardr

Co-Founder & Developer • 2012 — 2015

Guardr is a Drupal distribution with a combination of modules and settings to enhance a Drupal application's security and availability to meet enterprise security requirements.

Thatware

Founder & Developer • 1998 — 2005

I wrote my own Slashdot clone in PHP, which was superseded by the superior speed and feature-set of Drupal.

Scouting America

Scoutmaster • Jun, 2022 — Present

Troop 3740, Good Shepherd Catholic Church, Cumming, GA

Georgia Cycling

Assistant Coach • May, 2020 — Present

Forsyth County Composite Mountain Bike Team

Scouting America

District Member-at-Large • Aug, 2018 — Present

Northeast Georgia Council Etowah District volunteer for planning and chairing activities run by volunteers in a 3-county area. This includes running events such as Eagle rank boards of review, camps, lock-ins, workshops, shooting sports, and rank advancement days, as well as updates to the online communication and calendaring.

Civil Air Patrol

Communications Officer • Nov, 2021 — Present

As part of the Forsyth County Cadet Squadron.

NTP Pool Project

NTP pool server host • Apr, 2012 — Feb, 2023

Hosted a stratum 2 time server in the pool for us.pool.ntp.org.

OpenNIC

Tier 2 server host • May, 2012 — Jul, 2013

I hosted an open resolver DNS server on the OpenNIC network until it was abused in DoS reflection attacks.

Local Church, Cumming, GA

Financial Peace University Table Leader • Oct, 2014 — Apr, 2019

Financial Peace University is a class taught by Dave Ramsey on video. It teaches a way of handling personal finances. I helped the class participants with some of my experience going through Ramsey's baby steps to get rid of debt, manage money, and spend and save wisely.

Drupal

Webmaster team member • Jan, 2005 — Sept, 2015

I had elevated privileges on https://www.drupal.org to help people with the management of pages, input filter settings, ownership of projects, and approval for people to commit as "vetted" users to the git repositories hosed by Drupal.

Drupal Association

Assistant Treasurer • Jan, 2009 — Jan, 2011

Google

Summer of Code mentor • Jan, 2009 — Jan, 2011

Mentor high school-aged kids mentoring and a stipend as incentive to get involved with Open Source project. Included mentoring for the ultimate LaTeX module for Drupal by Daniel Gutekunst and Validation API Module for JS/PHP by Craig Jackson (TapocoL).

• Credly
• Accredible
• AllTrails
• Goodreads
• Parks on the Air